Solved: Re: New Galaxy phone ordered with SIM

Caroline1 · ‎02-11-2019

I have just bought a new Galaxy phone, but I had to agree to the package I am already on with a new sim. I was hoping to just put the old sim in the new phone, if it fits. If not how do I keep my number & credit on the new sim card.

Thank you

MI5 · ‎02-11-2019

@Caroline1

Just do a sim swap https://swapmysim.o2.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎02-11-2019

@Caroline1

Just do a sim swap https://swapmysim.o2.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Caroline1 · ‎03-11-2019

Thank you

MI5 · ‎03-11-2019

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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New Galaxy phone ordered with SIM

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