Network issues

[BettyBoop590]

As I am not a phone expert I am having trouble with my network. It's just saying no network registered. What does this mean? Thanks

[Cleoriff Level 85: Esteemed · Accepted solution]

Hi @BettyBoop590 

First thing to do is remove your sim card and clean it gently with a lint free cloth.

Reinsert and restart the phone.

If this doesn't work, you could pop instore and get a new sim.

You could also try your sim in another phone. If it works then it's a problem with your phone.

If you are posting here via a PC then have a look at this guide and see if it helps.

https://community.o2.co.uk/t5/How-to-Guides/How-can-I-sort-out-my-network-issues/ba-p/1014088

[MI5 Level 94: Supreme]

Where and when did you get the phone from?

[jonsie Level 90: Eminent]

Hopefully not a recent aquisition from eBay....

[BettyBoop590]

Thankyou your solution worjed first time

[BettyBoop590]

Thanks problem now resolved

[Cleoriff Level 85: Esteemed]

Good to hear @BettyBoop590