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Level 1: Joiner
Posts: 3
Registered: ‎01-03-2019
Accepted Solution

Network issues

As I am not a phone expert I am having trouble with my network. It's just saying no network registered. What does this mean? Thanks

Posts: 71,434
Topics: 677
Registered: ‎14-01-2013

Re: Network issues

[ Edited ]

Hi @BettyBoop590 

First thing to do is remove your sim card and clean it gently with a lint free cloth.

Reinsert and restart the phone.

If this doesn't work, you could pop instore and get a new sim.

 

You could also try your sim in another phone. If it works then it's a problem with your phone.

 

If you are posting here via a PC then have a look at this guide and see if it helps.

https://community.o2.co.uk/t5/How-to-Guides/How-can-I-sort-out-my-network-issues/ba-p/1014088

*The Game Is On*


Posts: 87,529
Topics: 530
Solutions: 11,112
Registered: ‎04-04-2012

Re: Network issues

Where and when did you get the phone from?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 69,682
Topics: 547
Solutions: 3,407
Registered: ‎04-01-2009

Re: Network issues

Hopefully not a recent aquisition from eBay....

Level 1: Joiner
Posts: 3
Registered: ‎01-03-2019

Re: Network issues

Thankyou your solution worjed first time
Level 1: Joiner
Posts: 3
Registered: ‎01-03-2019

Re: Network issues

Thanks problem now resolved
Posts: 71,434
Topics: 677
Registered: ‎14-01-2013

Re: Network issues

Good to hear @BettyBoop590  thumbsup

*The Game Is On*