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Network issues

BettyBoop590
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As I am not a phone expert I am having trouble with my network. It's just saying no network registered. What does this mean? Thanks

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Cleoriff
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Hi @BettyBoop590 

First thing to do is remove your sim card and clean it gently with a lint free cloth.

Reinsert and restart the phone.

If this doesn't work, you could pop instore and get a new sim.

 

You could also try your sim in another phone. If it works then it's a problem with your phone.

 

If you are posting here via a PC then have a look at this guide and see if it helps.

https://community.o2.co.uk/t5/How-to-Guides/How-can-I-sort-out-my-network-issues/ba-p/1014088

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
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Hi @BettyBoop590 

First thing to do is remove your sim card and clean it gently with a lint free cloth.

Reinsert and restart the phone.

If this doesn't work, you could pop instore and get a new sim.

 

You could also try your sim in another phone. If it works then it's a problem with your phone.

 

If you are posting here via a PC then have a look at this guide and see if it helps.

https://community.o2.co.uk/t5/How-to-Guides/How-can-I-sort-out-my-network-issues/ba-p/1014088

Veritas Numquam Perit

Girl in a jacket
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MI5
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Where and when did you get the phone from?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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BettyBoop590
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Thankyou your solution worjed first time
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BettyBoop590
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Thanks problem now resolved
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Cleoriff
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Good to hear @BettyBoop590  thumbsup

Veritas Numquam Perit

Girl in a jacket
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