cancel
Showing results for 
Search instead for 
Did you mean: 

Network issues

BettyBoop590
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

As I am not a phone expert I am having trouble with my network. It's just saying no network registered. What does this mean? Thanks

Message 1 of 7
1,069 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 122117 Posts
  • 823 Topics
  • 7456 Solutions
Registered:

Hi @BettyBoop590 

First thing to do is remove your sim card and clean it gently with a lint free cloth.

Reinsert and restart the phone.

If this doesn't work, you could pop instore and get a new sim.

 

You could also try your sim in another phone. If it works then it's a problem with your phone.

 

If you are posting here via a PC then have a look at this guide and see if it helps.

https://community.o2.co.uk/t5/How-to-Guides/How-can-I-sort-out-my-network-issues/ba-p/1014088

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 2 of 7
1,054 Views
6 REPLIES 6

Cleoriff
Level 94: Supreme
  • 122117 Posts
  • 823 Topics
  • 7456 Solutions
Registered:

Hi @BettyBoop590 

First thing to do is remove your sim card and clean it gently with a lint free cloth.

Reinsert and restart the phone.

If this doesn't work, you could pop instore and get a new sim.

 

You could also try your sim in another phone. If it works then it's a problem with your phone.

 

If you are posting here via a PC then have a look at this guide and see if it helps.

https://community.o2.co.uk/t5/How-to-Guides/How-can-I-sort-out-my-network-issues/ba-p/1014088

Veritas Numquam Perit

Girl in a jacket
Message 2 of 7
1,055 Views

MI5
Level 94: Supreme
  • 143182 Posts
  • 632 Topics
  • 27459 Solutions
Registered:
Where and when did you get the phone from?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 7
1,043 Views

jonsie
Level 94: Supreme
  • 92812 Posts
  • 608 Topics
  • 6909 Solutions
Registered:
Message 4 of 7
1,027 Views

BettyBoop590
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Thankyou your solution worjed first time
Message 5 of 7
920 Views

BettyBoop590
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Thanks problem now resolved
Message 6 of 7
914 Views

Cleoriff
  • 122117 Posts
  • 823 Topics
  • 7456 Solutions
Registered:

Good to hear @BettyBoop590  thumbsup

Veritas Numquam Perit

Girl in a jacket
Message 7 of 7
907 Views