on 27-08-2018 13:58
Solved! Go to Solution.
on 27-08-2018 14:14
on 27-08-2018 14:14
on 29-08-2018 12:06
Welcome to our forum @aashton97 Let us know if you have any additional questions about this or anything else the community could help you with!
on 14-03-2024 01:39
on 14-03-2024 01:39
Hi There
I had subscribed to Netflix for one month then cancelled it through the Netflix app (in my account) but Im still getting charged for the monthly subscription on my bill. Ive tried to get into the Netflix app with the email address I registered with and Netflix is telling me that they are unable to find it
Please help as Im paying 10.99 a month for a service that Im not receiving
Thank you in advance
on 14-03-2024 07:52
Go back to Netflix and ensure you are trying the correct login details
https://help.netflix.com/en/contactus
Just in case it may be on your O2 account, check this guide Guide: Adding and removing O2 Extras