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Need new simcard

Calbal93
Level 1: Joiner
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Lost phone need new simcard same number
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Accepted Solutions

MI5
Level 94: Supreme
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@Calbal93 

Report it first Guide: Lost or Stolen O2 Device? - How to Report it 

O2 will send a new sim to you.

Numbers here Guide: Coronavirus Community Help and Support 
Or advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 3 of 5
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Calbal93
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:
?
Message 2 of 5
342 Views

MI5
Level 94: Supreme
  • 128169 Posts
  • 614 Topics
  • 22505 Solutions
Registered:

@Calbal93 

Report it first Guide: Lost or Stolen O2 Device? - How to Report it 

O2 will send a new sim to you.

Numbers here Guide: Coronavirus Community Help and Support 
Or advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 3 of 5
340 Views

Calbal93
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Need new simcard
Message 4 of 5
338 Views

MI5
Level 94: Supreme
  • 128169 Posts
  • 614 Topics
  • 22505 Solutions
Registered:
Answered above.
This isn't live chat, it's a community forum so please wait for an answer.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 5 of 5
335 Views