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Need help

Karl1234
Level 1: Joiner
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I am pay as you go and i am wondering is there any way to retrieve your call log that was deleted so you can find the number you accidently lost
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jonsie
Level 94: Supreme
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You would need to fill out a Subject Access Request (SAR) for P&G and email it to O2 This will give you all the numbers you have called but no incoming calls. see here::

https://www.o2.co.uk/help/safety-and-security/how-to-get-a-copy-of-the-information-we-store-about-yo...

 

How to make a Subject Access Request

To make an SAR, send an email to SubjectAccess@o2.com or write to: Data Controller - Subject Access, Telefonica UK Ltd, 5 Reynoldston Close, Brackmills Industrial Estate, Northampton, NN4 7BX. You’ll need to include some proof of identification. Take a look at the Pay Monthly and Pay As You Go sections below to find out what you’ll need to provide. If you want to speed up the process, you can also fill out our Subject Access Request form and include it with your email or letter.

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jonsie
Level 94: Supreme
  • 93186 Posts
  • 609 Topics
  • 6967 Solutions
Registered:

You would need to fill out a Subject Access Request (SAR) for P&G and email it to O2 This will give you all the numbers you have called but no incoming calls. see here::

https://www.o2.co.uk/help/safety-and-security/how-to-get-a-copy-of-the-information-we-store-about-yo...

 

How to make a Subject Access Request

To make an SAR, send an email to SubjectAccess@o2.com or write to: Data Controller - Subject Access, Telefonica UK Ltd, 5 Reynoldston Close, Brackmills Industrial Estate, Northampton, NN4 7BX. You’ll need to include some proof of identification. Take a look at the Pay Monthly and Pay As You Go sections below to find out what you’ll need to provide. If you want to speed up the process, you can also fill out our Subject Access Request form and include it with your email or letter.

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EmilieT
Former Staff
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Good morning @Karl1234, and welcome to the forum Wave I hope you found the information above useful, but if you have any further questions do let us know!

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
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