cancel
Showing results for 
Search instead for 
Did you mean: 

Need help/advice

Kimmibee_89
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi! So I’ve been on o2 payg for years! I’m aware that I receive 10% back quarterly yet when ive just checked my rewards balance it’s only for £9. It should be way more then this! Any advice?? 

Message 1 of 2
543 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@Kimmibee_89 

You need to claim them or save them 

https://news.o2.co.uk/2013/09/24/save-or-claim-you-decide-with-o2-rewards/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 2
536 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@Kimmibee_89 

You need to claim them or save them 

https://news.o2.co.uk/2013/09/24/save-or-claim-you-decide-with-o2-rewards/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
537 Views