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colsmith999 · ‎15-06-2024

I have bought a newer phone and the sim card i have is too large for the phone. can i order a newer smaller sim card but keep my current number

MI5 · ‎15-06-2024

@colsmith999

Check if yours converts first, if not, pop in store with photo ID for a free swap.

Ordering online will disconnect your current sim immediately.

Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎15-06-2024

@colsmith999

Check if yours converts first, if not, pop in store with photo ID for a free swap.

Ordering online will disconnect your current sim immediately.

Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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