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NO CONNECTION

Sandra80
Level 1: Joiner
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I recently bought a Motorola E13 but when I put the sim from my Doro phone in it says there is no internet connection why?

 

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MI5
Level 94: Supreme
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@Sandra80 

Some guides.

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

https://www.o2.co.uk/apps/my-network

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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