Solved: Re: MyO2 app

Alice82 · ‎19-07-2021

Hi I changed my monthly contract on pay as you go with my old number but when I open my app there is a new number and I have a problem to top up and I can't check my balance.

MI5 · ‎19-07-2021

@Alice82

Best to call O2 on 4445 to sort it out for you.

http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎19-07-2021

@Alice82

Best to call O2 on 4445 to sort it out for you.

http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

MyO2 app

Money taken yet phone not topped up!

wifi calling

Cancel my rolling plan

Pay g transfer to pay m

Change providers with same number