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My tariff said it would activate in 2045 when I tried to change it from pay as you go to a bundle

Kaikaikai
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Bruh help me what am I supposed to do I even need the text it will activate on 2045 I don't want to wait 40 years 😫 😩 😭 

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Enlli
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Think it's happened before. Just a quirk of the new billing system it seems

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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jonsie
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MI5
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Standard

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Oxonian
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@Kaikaikai wrote:

Bruh help me what am I supposed to do I even need the text it will activate on 2045 I don't want to wait 40 years 😫 😩 😭 


 

40 years @Kaikaikai ; surely 20 years ? 

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MI5
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It always used to be 2037 so O2 have obviously "fixed" it slight_smile

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Dave-O2
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Afternoon @Kaikaikai 

 

Just bumping an old thread to try and fix this, can you please PM me your number and a screenshot of the SMS?

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Oxonian
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Dave-O2
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Thanks @Oxonian 

 

Are you able to share with me the mobile number that was affected at the time?

 

Will raise this to try and implement a fix.

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Oxonian
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I'll try to find it out @Dave-O2 but as the man is now in a care home, it will be next weekend. 👍

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