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My phone won’t let me use 4444 whilst abroad to top up

mal123
Level 1: Joiner
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when I try to top up my phone whilst in Spain on 4444 it says number not yet assigned, but I used it in January. Help!!

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MI5
Level 94: Supreme
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@mal123 

All ways to top up here Guide How to Top Up (PAYG) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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jonsie
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Message 2 of 4
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MI5
Level 94: Supreme
  • 150462 Posts
  • 643 Topics
  • 28644 Solutions
Registered:

@mal123 

All ways to top up here Guide How to Top Up (PAYG) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Marjo
Former Staff
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Hi @mal123 , how are you getting on with topping up, have you made any progress with this since you last posted?

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