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My phone won’t let me use 4444 whilst abroad to top up

mal123
Level 1: Joiner
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when I try to top up my phone whilst in Spain on 4444 it says number not yet assigned, but I used it in January. Help!!

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MI5
Level 94: Supreme
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@mal123 

All ways to top up here Guide How to Top Up (PAYG) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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jonsie
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MI5
Level 94: Supreme
  • 144170 Posts
  • 634 Topics
  • 27632 Solutions
Registered:

@mal123 

All ways to top up here Guide How to Top Up (PAYG) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Marjo
Former Staff
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Hi @mal123 , how are you getting on with topping up, have you made any progress with this since you last posted?

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