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My phone will not let me make or receive calls. Keeps saying not registered on network.

wakefield
Level 1: Joiner
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on ‎06-07-2020 15:52

on ‎06-07-2020 15:52

My phone keeps saying "not registered on network" when i try and make a call. No idea whats wrong. Can anyone help? Been with 02 for years and never had this problem
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MI5
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on ‎06-07-2020 16:04

on ‎06-07-2020 16:04

@wakefield 

3 possibilities here.

1 - Sim is faulty - Get a new one from your local O2 shop.

2 - Phone is faulty - Check by trying a different sim in it.

3 - Network issue - check here O2 Service Status

 

Guide: Is the network down for me or everyone? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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