My o2 phone has suddenly started charging me £1 TO £1.50 a minute for call to another phone instead
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on 13-03-2018 20:34

13-03-2018 20:38 - edited 13-03-2018 20:40
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13-03-2018 20:38 - edited 13-03-2018 20:40
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on 13-03-2018 20:45
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on 13-03-2018 20:45
The International bolt on has been ended so if you are now calling international on a previously discounted rate, you will be charged full price.
Costs for calling internationally can be found here http://international.o2.co.uk/internationaltariffs/calling_abroad_from_uk
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on 13-03-2018 21:10
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on 13-03-2018 21:10
Hi @aztec If you need to know more about these high charges you could ring customer services and ask them
https://www.o2.co.uk/contactus
Veritas Numquam Perit
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on 13-03-2018 23:53
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on 13-03-2018 23:53
It certainly seems to be that you are calling numbers outside any allowances or bolt ons that you have. If you tell us the tariff you are on and the numbers you are calling then we can advise you further.
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on 19-03-2018 12:57

