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My number not working

Marek
Level 1: Joiner
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Hello. I have a question why my son's phone number does not work in Poland xxxxxxxxxxx. Please answer because I cannot contact my son. Yours sincerely, Marek Szostak

 

[mod edit: please do not post phone numbers on the public board. Thanks!]

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MI5
Level 94: Supreme
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@Marek 

Customer service will need to check for any account issues.

Guide: Coronavirus Community Help and Support 

Guide: How to find help & contact O2 

Advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@Marek 

Customer service will need to check for any account issues.

Guide: Coronavirus Community Help and Support 

Guide: How to find help & contact O2 

Advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Marek
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5
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jonsie
Level 94: Supreme
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It may possibly mean a simple manual selection of network is needed

Only customer service can check the account if he has no way of calling out

Skype may be a good way for him to contact them

How long has he been abroad for?

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Bambino
Level 84: Resplendent
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@Marek This is a public forum. Please remove the phone number to avoid spam calls and messages. Go to Options in the right hand corner of your post, then the drop down Edit Reply.

Moderator notified.

I DO NOT WORK FOR O2



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