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Level 1: Joiner
Posts: 3
Registered: ‎01-02-2018
Accepted Solution

My number and upgrading my phone

I pay monthly and I noticed you have my number wrong here, also I was wanting to upgrade my phone to a 32 GB phone but can find no help.

Level 1: Joiner
Posts: 3
Registered: ‎01-02-2018

Re: My number and upgrading my phone

I have a non contract sim
Posts: 80,760
Topics: 501
Solutions: 9,705
Registered: ‎04-04-2012

Re: My number and upgrading my phone

Call customer service @Miller as we cannot access accounts on here http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr) and Z3 Tablet (Three UK)
iPhone7 (EE)

Friends come and go but the memories stay forever.



Posts: 7,358
Topics: 99
Kudos: 1,502
Solutions: 472
Registered: ‎17-03-2015

Re: My number and upgrading my phone

@Miller This is not O2 customer service. This is a customer forum. You are not talking to o2 here. We cannot access your account. Call them using this link. Don’t use live chat 

 

https://www.o2.co.uk/contactus

iPhone 7
Community Manager
Posts: 1,894
Registered: ‎18-04-2018

Re: My number and upgrading my phone

Hi @Miller, did you get a chance to contact Customer Service as @MI5 and @lovemyphone suggested? Do you need any additional help?


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