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Level 1: Joiner
Posts: 3
Registered: ‎01-02-2018
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My number and upgrading my phone

I pay monthly and I noticed you have my number wrong here, also I was wanting to upgrade my phone to a 32 GB phone but can find no help.

Level 1: Joiner
Posts: 3
Registered: ‎01-02-2018

Re: My number and upgrading my phone

I have a non contract sim
Posts: 85,108
Topics: 521
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Registered: ‎04-04-2012

Re: My number and upgrading my phone

Call customer service @Miller as we cannot access accounts on here http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
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Registered: ‎17-03-2015

Re: My number and upgrading my phone

@Miller This is not O2 customer service. This is a customer forum. You are not talking to o2 here. We cannot access your account. Call them using this link. Don’t use live chat 

 

https://www.o2.co.uk/contactus

iPhone XR 64GB
Community Manager
Posts: 3,827
Registered: ‎18-04-2018

Re: My number and upgrading my phone

Hi @Miller, did you get a chance to contact Customer Service as @MI5 and @lovemyphone suggested? Do you need any additional help?

Check out some of the recent discussions:
Access for You: Registration - Find out how to register for our Access for You service.
Gig tickets giveaway!! Smiley Wink Interested in any O2 Academy gig? Let us know for a chance to get free tickets!
Chatbots & Artificial Intelligence - Do you have any experience with these?
Priority tickets calendar! 20-26 May - Check out which tickets are going on sale or pre-sale this week on Priority!


 


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