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My number and upgrading my phone

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Miller
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on ‎14-09-2018 14:08

on ‎14-09-2018 14:08

I pay monthly and I noticed you have my number wrong here, also I was wanting to upgrade my phone to a 32 GB phone but can find no help.

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MI5
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on ‎14-09-2018 14:16

on ‎14-09-2018 14:16

Call customer service @Miller as we cannot access accounts on here http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Miller
Level 1: Joiner
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on ‎14-09-2018 14:10

on ‎14-09-2018 14:10

I have a non contract sim
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MI5
Level 94: Supreme
In response to Miller
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on ‎14-09-2018 14:16

on ‎14-09-2018 14:16

Call customer service @Miller as we cannot access accounts on here http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
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on ‎14-09-2018 14:17

on ‎14-09-2018 14:17

@Miller This is not O2 customer service. This is a customer forum. You are not talking to o2 here. We cannot access your account. Call them using this link. Don’t use live chat 

 

https://www.o2.co.uk/contactus

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EmilieT
Former Staff
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on ‎17-09-2018 11:01

on ‎17-09-2018 11:01

Hi @Miller, did you get a chance to contact Customer Service as @MI5 and @Anonymous suggested? Do you need any additional help?

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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