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1 ACCEPTED SOLUTION
Accepted Solutions
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Hi @TiaKelly Its a PAYG sim. So you must have made a chargeable call once every 6 months...and topped up every 999 days. If you haven't done this you will find the sim has been deactivated. You could give customer services a call and see if it can be used again.https://www.o2.co.uk/contactus
Edited: Spelling!!
- 122821 Posts
- 826 Topics
- 7467 Solutions
Hi @TiaKelly Its a PAYG sim. So you must have made a chargeable call once every 6 months...and topped up every 999 days. If you haven't done this you will find the sim has been deactivated. You could give customer services a call and see if it can be used again.https://www.o2.co.uk/contactus
Edited: Spelling!!
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Hi @TiaKelly and welcome to the forum!
Let us know if you got your SIM working with the helpful info above from @Anonymous and @Cleoriff 
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register?
