- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on
11-05-2019
10:35
- last edited on
11-05-2019
15:04
by
Mike_T
Hello, why have you turned off my sim card there was a little credit and still have a question about boltons I had paid for it many years earlier I received a text message about your offer I made a deposit, but I did not receive any offer and you from this my deposit was taken by another 5£ of boltons, and so I no longer made a deposit because all this is dishonesty und theft. I look forward to your response and the solution to this problem.
Solved! Go to Solution.
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 11-05-2019 10:50
@Aigars your SIM may have been disconnected due to inactivity.
If you contact customer service they will help you http://www.o2.co.uk/contactus
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 11-05-2019 10:50
@Aigars your SIM may have been disconnected due to inactivity.
If you contact customer service they will help you http://www.o2.co.uk/contactus
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- 24593 Posts
- 1079 Topics
- 3849 Solutions
on 11-05-2019 13:42
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 11-05-2019 13:42
@Aigars To keep a Pay & Go sim active, a chargeable call or text needs to be sent once every six months, and the card needs to be topped up once every 999 days. If your card has been inactive for longer, the number may have been reassigned. If it hasn't been too long since you last used it, and there's still credit, customer service may be able to reactivate the account for you. You can call and speak to them from any phone for free on 0800 032 1402.
- 97174 Posts
- 614 Topics
- 7208 Solutions
on 11-05-2019 14:13
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 11-05-2019 14:13
If you are unable to call them live chat will reconnect you. However it will take 24 hours for your credit to be put back on the phone.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 02-10-2020 22:46
- 153089 Posts
- 652 Topics
- 29219 Solutions
on 02-10-2020 23:00
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 02-10-2020 23:00
@mashakiir wrote:
I have EE sim
Wrong forum @mashakiir
Head over here https://community.ee.co.uk/
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 13-11-2022 11:10
is someone able to help with an inactive number
- 9924 Posts
- 92 Topics
- 1917 Solutions
on 13-11-2022 11:41
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 13-11-2022 11:41
See my answer in your other post.

