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My Phone is barred

steadyspick
Level 1: Joiner
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I just got a new phone and gave my s6 to a friend. I tried to unlatch it from 02 but they said it was Barred before I unlatch it. What do i do.

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adamtemp64
Level 66: Unequalled
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If the replacement phone is barred  contact the seller to ask why 

 

Where did you get the new phone?

 

if it is your old phone barred then ask o2 why 

 

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

If the replacement phone is barred  contact the seller to ask why 

 

Where did you get the new phone?

 

if it is your old phone barred then ask o2 why 

 

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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MI5
Level 94: Supreme
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Registered:

@steadyspick 

Sorry but not understanding which phone is barred ?

Can you give us more details please?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

steadyspick
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Sorry thanks for your help O2 has sorted it thanks

Cleoriff
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@steadyspick wrote:

Sorry thanks for your help O2 has sorted it thanks


That's fine. However, out of interest which phone was barred @steadyspick?

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steadyspick
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It was the S6

adamtemp64
Level 66: Unequalled
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@steadyspick So your old s6 was barred very strange 

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services