My Phone is barred

[steadyspick]

I just got a new phone and gave my s6 to a friend. I tried to unlatch it from 02 but they said it was Barred before I unlatch it. What do i do.

[adamtemp64 Level 65: Ultra-cool · Accepted solution]

If the replacement phone is barred  contact the seller to ask why 

Where did you get the new phone?

if it is your old phone barred then ask o2 why 

[MI5 Level 94: Supreme]

@steadyspick 

Sorry but not understanding which phone is barred ?

Can you give us more details please?

[steadyspick]

Sorry thanks for your help O2 has sorted it thanks

[Cleoriff Level 85: Esteemed]

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@steadyspick wrote:

Sorry thanks for your help O2 has sorted it thanks

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That's fine. However, out of interest which phone was barred @steadyspick?

[steadyspick]

It was the S6

[adamtemp64 Level 65: Ultra-cool]

@steadyspick So your old s6 was barred very strange