My Pay as you go sim just got deactivated, I need to keep that number.

[Anonymous]

is there a way of activating it / getting a replacement with the same number? 

or getting in contact with o2 about it? 

Thanks.

[Bambino]

@Anonymous Probably best to scroll down to the social media links and try those routes: 

How to find help & contact O2: A Guide - O2 Community

[jonsie]

Whether you can get the number back is totally dependent on how long it has been deactivated

Guide: How to find help & contact O2 

[Anonymous]

Decided to change my details & get a new sim from a different network.

[MI5 · Accepted solution]

@Anonymous 

All networks will deactivate PAYG sims if not used, just be aware.

O2 is 6 months, others only 3, so check your T&C's carefully.

[Anonymous]

Thank you for the replies, never had any Issues with o2 but decided to go with Asda Mobile & get a new number.

• £4 & £5 bundles & also cheaper standard Call & Text rates so it's cheaper for a very light user.
• 270 days of no Top Up; 180 days + a warning text & then 90 days in restricted mode in which to call them & reactivate.

[Oxonian]

Good luck with Asda Mobile @Anonymous, I hope that it works out well for you. 👍