My balance on 30/3/20 was £30.10. I purchased a £30.00 bundle and informed it was activated and £30.00 taken on 31/3/20. I checked my balance on that date and it showed £0.00. Subsequently I have uploaded my rewards of £6.90. This means I shall have to top up by £24.00 rather than £23.00 to get my £30.00 bundle next month. Where did MY ten pence go?