Solved: My Favourite Place

JanL · ‎20-09-2021

Hi, I have just bought a new phone and transferred the sim across but apart from the usual confusion of getting to know a new phone I seem to have 'lost' My Favourite Place option and can't seem to get it back. I have always been on pay as you go and have had it for years. Help!

MI5 · ‎20-09-2021

@JanL

It shouldn't have gone as it's an account setting and not phone related.

Best to call O2 on 4445 to look into it for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎20-09-2021

@JanL

It shouldn't have gone as it's an account setting and not phone related.

Best to call O2 on 4445 to look into it for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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