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My Favourite Place

JanL
Level 1: Joiner
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Hi, I have just bought a new phone and transferred the sim across but apart from the usual confusion of getting to know a new phone I seem to have 'lost' My Favourite Place option and can't seem to get it back.  I have always been on pay as you go and have had it for years.  Help!

 

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MI5
Level 94: Supreme
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@JanL 

It shouldn't have gone as it's an account setting and not phone related.

Best to call O2 on 4445 to look into it for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@JanL 

It shouldn't have gone as it's an account setting and not phone related.

Best to call O2 on 4445 to look into it for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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