cancel
Showing results for 
Search instead for 
Did you mean: 

My Favourite Place

JanL
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi, I have just bought a new phone and transferred the sim across but apart from the usual confusion of getting to know a new phone I seem to have 'lost' My Favourite Place option and can't seem to get it back.  I have always been on pay as you go and have had it for years.  Help!

 

Message 1 of 2
56 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 120757 Posts
  • 605 Topics
  • 18202 Solutions
Registered:

@JanL 

It shouldn't have gone as it's an account setting and not phone related.

Best to call O2 on 4445 to look into it for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
45 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 120757 Posts
  • 605 Topics
  • 18202 Solutions
Registered:

@JanL 

It shouldn't have gone as it's an account setting and not phone related.

Best to call O2 on 4445 to look into it for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
46 Views