More than 1 charge for short sms

JackieTaylor-50 · ‎16-04-2018

Is anyone else having several charges for sending a short texts to other tariff's also unlimited texts to o2 users and being charged for missed calls

Anonymous · ‎16-04-2018

@JackieTaylor-50 Are you including emojis in the text or photos?

MI5 · ‎16-04-2018

See help here for MMS charges https://community.o2.co.uk/t5/Other-Products-and-Services/Accidental-MMS-Sending-and-How-to-Avoid-it...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎17-04-2018

You shouldn't get charged for any calls whether missed or not. What makes you think you have been charged?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Marjo · ‎17-04-2018

Hi @JackieTaylor-50, please do let us know how you get on with this. Did you check the information posted above, would that explain the charges?

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More than 1 charge for short sms

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