Monthly Instalments On Pay As You Go

[AngelaBSpragg]

Why can we not set a direct debit for monthly bundles?

[Bambino]

Because that's how contracts run, and Pay As You Go is not a contract tariff, it is as it says it is.

[Cleoriff · Accepted solution]

@AngelaBSpragg

All info on Big bundles here, including ways to top up https://www.o2.co.uk/help/pay-as-you-go/big-bundles

Paying and topping up

Payment for your Big Bundle comes out of your credit each month. The easiest way to add credit is to use auto top-ups, but you can also:

• Call 4444 from your mobile
• Go to any UK cash machine with the green top-up logo
• Use an E-Top Up card
• Buy a voucher anywhere you see the green top-up logo

[MI5]

We’ve had others report issues setting up auto top up recently so you might need to call customer service on 4445 for help in getting it working.