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Money taken yet phone not topped up!

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Member
Level 1: Joiner
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on ‎16-04-2024 18:35

on ‎16-04-2024 18:35

Hello I have just switched from pay as you go to. Rolling plan and it has taken £17.50 off me however I’m still sat with no data etc! 

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madasaf1sh
Level 78: King of Kings
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on ‎16-04-2024 18:43

on ‎16-04-2024 18:43

@Member 

 

It will be waiting for your anniversary date to switch you over, best thing to do is call customer services on 4445 from your phone or 0344 809 0202

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12022 Posts
  • 69 Topics
  • 3221 Solutions
Registered:

on ‎16-04-2024 18:43

on ‎16-04-2024 18:43

@Member 

 

It will be waiting for your anniversary date to switch you over, best thing to do is call customer services on 4445 from your phone or 0344 809 0202

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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