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Money taken from pay as you go balance

JohnRussell
Level 1: Joiner
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on ‎05-09-2020 23:07

on ‎05-09-2020 23:07

Hi I have had £2.00 taken from my pay as you go balance and I was wondering how I can check who has taken this money? Many thanks
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MI5
Level 94: Supreme
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on ‎05-09-2020 23:13

on ‎05-09-2020 23:13

@JohnRussell 

You'll need to call O2 to ask on 4445

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Marjo
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on ‎09-09-2020 10:04

on ‎09-09-2020 10:04

Hi @JohnRussell , how are you getting on today? Hopefully you managed to find out what was eating your balance with customer service since you last posted.

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