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Money added to account

Kiyan
Level 1: Joiner
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There was an extra £5 added to account today that we dont know where it came from
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MI5
Level 94: Supreme
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Most likely someone topped up the wrong number.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
Level 94: Supreme
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By money added, do you mean extra credit or you have lost £5.00?

Top ups are minimum £10.00 but if you have lost the money you are probably signed up to a scam service

Please clarify

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Anonymous
Not applicable

EmilieT
Former Staff
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Good morning @Kiyan, did the suggestions above help you find out more about those £5 on your account? 

 

Let us know how you're getting on, and welcome to the forum smiley

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