Mobile Broadband set up on a new Huawei 4g dongle - Help!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 17-06-2018 15:58
Hi all, I've bought a Huawei 4g dongle (not the wifi one) and am having no luck at all setting it up. It came in an o2 branded box with o2 instructons and everything says just follow the on screen instructions, but it's not happening. I've got a PAYG SIM for it, inserted correctly.
Laptop is a newish HP, running windows 10.
When I insert the dongle, a web page opens up - http://192.168.3.1
This is a Huawei branded page, and looks like a Huawei admin page. Nothing at all is appearing for o2.
Have I been sent a dongle that hasn't been flashed for o2 use? That's the way it seems to me. If anyone has any advice I'd be most grateful. Tried calling o2 but its out of service today??
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 17-06-2018 16:02
https://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Connecting-Android-Phone-to-Data-Serv...
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- 9 Posts
- 2 Topics
- 0 Solutions
17-06-2018 16:04 - edited 17-06-2018 16:06
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
17-06-2018 16:04 - edited 17-06-2018 16:06
Should it even go to that screen though?? Everywhere I've looked says o2 connection manager should just load up.
There's nowhere to log in on the Huawei page.
- 151870 Posts
- 650 Topics
- 28847 Solutions
on 17-06-2018 16:24
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 17-06-2018 16:24
https://www.o2.co.uk/help/network-coverage-and-international/setting-up-mobile-broadband
http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref%28User%29:str%28Bus...
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 17-06-2018 17:08
- 151870 Posts
- 650 Topics
- 28847 Solutions
on 17-06-2018 17:14
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 17-06-2018 17:14
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 17-06-2018 17:15
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 17-06-2018 17:22
In windows 10 it appears as a usb drive (e) but the drive won't open.
- 151870 Posts
- 650 Topics
- 28847 Solutions
on 17-06-2018 17:31
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 17-06-2018 17:31
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- 9 Posts
- 2 Topics
- 0 Solutions
on 17-06-2018 18:13
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 17-06-2018 18:13
Yes, several times. Although it sounds like I'm totally IT iliterate, I'm usually OK with these sorts of things but this has got me tearing my hair out.
Do you have to use o2's connection manager software, as all of the o2 blurb says that you must, but now I'm wondering if it's essential or not. Either way, I'd appreciate some help. Am I best off just keep trying to call o2 customer services when they're open?