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Missing reward voucher

Littlemissme
Level 1: Joiner
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on ‎25-10-2018 21:10

on ‎25-10-2018 21:10

I requested a o2 voucher reward of amazon of £10 over 3 weeks ago now and have recived nothing in the post. When I spoke to guru online they gave me a email address I have heard nothing since then. Once again another guru told me the same email address which hasn't got me anywhere as they don't deal directly with the reward vouchers. Can anyone help me where to turn next regarding this please?
As o2 support doesn't seem to deal with this directly 😞

Many thanks
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MI5
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on ‎25-10-2018 21:18

on ‎25-10-2018 21:18

@Martin-O2 @Marjo @EmilieT ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎25-10-2018 22:06

on ‎25-10-2018 22:06

If you go instore I'm fairly sure they have access to the rewards system. Maybe they can help or they should certainly know who to contact.

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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EmilieT
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‎26-10-2018 15:04 - edited ‎06-11-2018 09:56

‎26-10-2018 15:04 - edited ‎06-11-2018 09:56

Hey @Littlemissme, I'm sorry to hear you've waited for a while now to receive this. I'd happily get someone to look into it for you, but I'll need a few more details first so I'll send you a Private Message on the forum shortly. slight_smile

 

Cheers @MI5 for the mention!

 

Update: I think you've now received the voucher, @Littlemissme, enjoy smiley

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