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Missing o2 Rewards voucher

MadamChase
Level 1: Joiner
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Hi! I cashed in £10 of my o2 Rewards balance for an Amazon gift voucher last Weds (10th) however i still haven't received the voucher. I was hoping that i would have it by this weekend as i wanted to put it towards a gift for my fiance disappointed I've been given an email address to try by one of the o2 Gurus but from what i've seen on the forums it can take a while to get a reply- is there any way of chasing this up sooner? TIA 

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MI5
Level 94: Supreme
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@MadamChase 

You would be advised to chase it up with Airtime Rewards as this isn't a promotion owned by O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144290 Posts
  • 634 Topics
  • 27658 Solutions
Registered:

@MadamChase 

You would be advised to chase it up with Airtime Rewards as this isn't a promotion owned by O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Glory1
Level 43: Bright Spark
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Hi @MadamChase 

 

Contact Beckie Eschle at Airtime Rewarda. Her email address is beckie@airtimerewards.com

 

I've always found her very helpful and I'm sure she'll chase it up for you.

 

Good luck and welcome to the forum Welcome

Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb


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