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Message alert

Nicktaylor1949
Level 1: Joiner
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Why can’t I get rid of a notification for a message when there isn’t any message there - driving me nuts!

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MI5
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@Nicktaylor1949 

Some phones have a spam folder in message app so check to make sure nothing is there.

You can also try clearing cache and data from the message app.

It may also be notifying you of a draft or unsent message so check each message thread carefully.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151820 Posts
  • 650 Topics
  • 28844 Solutions
Registered:

@Nicktaylor1949 

Some phones have a spam folder in message app so check to make sure nothing is there.

You can also try clearing cache and data from the message app.

It may also be notifying you of a draft or unsent message so check each message thread carefully.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
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jonsie
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