Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Pay As You Go

Reply
Level 1: Joiner
Posts: 1
Registered: ‎17-02-2019
Accepted Solution

Mandatory Requirement to top up Classic payg Sim with £10 every 6 months -- is this true?

Hi all,

 

I've just joined up with O2 & activated my free classic payg with £10

 

My belief when activating the sim was that this classic payg sim tariff only requires a chargeable event to be made every 180 days & that it remains in credit.

 

Am I wrong?

 

There is a clear statement that you need to add credit every 6 months in some of the T&C's which wasn't my understanding. New conditions were published  in October 2018 I thnk

 

So can anyone confirm exactly what conditions apply to keep the sim active at present.

 

Is it

 

A add £10 credit every 6 months

OR

B make a chargeable event every 6 months

OR

C Do both and add £10 credit and make a Chargeable event every 6 months

 

I'll be grateful for informed advice

 

Thanks: Effsweet

 

 

 

 

Posts: 86,572
Topics: 528
Solutions: 10,868
Registered: ‎04-04-2012

Re: Mandatory Requirement to top up Classic payg Sim with £10 every 6 months -- is this true?

[ Edited ]

@effsweet You need a chargeable call or text once every 6 months and a top up every 999 days, that is all.

The website has been reported as wrong or deliberately misleading, you choose Smiley Wink

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)