This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Lost phone can I sim swap?

Clare86
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎14-10-2020 11:31

on ‎14-10-2020 11:31

My grandfather has lost his phone, I have a SIM card he can pop into a old phone but how do I sim swap when I don't have the original phone to receive the text or how do I order a replacement SIM? Thanks
Message 1 of 2
238 Views
0 Kudos
1 REPLY 1

MI5
Level 94: Supreme
  • 144288 Posts
  • 634 Topics
  • 27641 Solutions
Registered:

on ‎14-10-2020 11:33

on ‎14-10-2020 11:33

@Clare86 

You need to report the SIM as lost and O2 will send a new one Guide: Lost or Stolen O2 Device? - How to Report it 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
236 Views
0 Kudos
Top Kudoed Authors
View All
Top