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Lost phone / Waiting times

PaulBromley34
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So I lost my phone earlier and been trying to ring the  0344 809 0222 number.
I tried for 1 hour

Then tried for 1 hour 30mins

Just tried again for another 1 hour 30 mins.

Are these wait times normal? or are they closed? 



 

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MI5
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@PaulBromley34 

Lost and stolen is 24 hours Guide: Lost or Stolen O2 Device? - How to Report it 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 150651 Posts
  • 645 Topics
  • 28689 Solutions
Registered:

@PaulBromley34 

Lost and stolen is 24 hours Guide: Lost or Stolen O2 Device? - How to Report it 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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PaulBromley34
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Both good and bad, good know they are still open.
Bad knowing iv spent over 4 hours on the phone and still unable to get through to a
large communications company in 2023 😫 its kind of disgraceful.
Thanks though

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