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Logging on to update auto top up card details

Daviddddd
Level 1: Joiner
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My auto top up failed as my card details have expired, so I need to update.

When I long on to MyO2, it finds nothing associated with my number and doesn't give me any options to set up or update an auto top up.

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MI5
Level 94: Supreme
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@Daviddddd 

You can add a new card in your wallet in the MyO2 app.

https://www.o2.co.uk/apps/my-o2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152043 Posts
  • 651 Topics
  • 28915 Solutions
Registered:

@Daviddddd 

You can add a new card in your wallet in the MyO2 app.

https://www.o2.co.uk/apps/my-o2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
417 Views