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Limited edition bundles

pungler
Level 1: Joiner
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I have the £15 big bundle with 15gb. I was told I would get the 20gb by text. On the 16dec I got 5gb extra making 20gb. However although I had 22gb left from Nov only 15gb rolled over not 20gb. I e mailed o2 but no response. Now I am coming up to my next renewal I wonder will the same happen again?

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pgn
Level 63: Greatness Assured
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Have a look at this link, @pungler - it explains what you should get: https://www.o2.co.uk/help/pay-as-you-go/big-bundles

If you message O2 Social Media team in the morning, on 

Facebook (https://o2uk.co/O2CFB) 

Twitter (https://o2uk.co/O2CTW) or 

Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this query. Good luck!

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