Keeping same number

[Anonymous]

O2 online chat not working. I am trying to find out how to keep a phone number when I change phones. I'm staying with o2 but new phone requires a micro sim so I'm not sure how to transfer number over. Thanks

[MI5 · Accepted solution]

Help here
https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number
https://community.o2.co.uk/t5/Pay-Monthly/A-mini-guide-to-doing-a-Sim-Swap-on-O2/td-p/1019141

[Bambino]

@Anonymous What size sim do you have at the moment? You may be confusing sim size names. Most new phones require nano sims, which are smaller than micro sims. If you already have a micro sim and need a nano sim for your new phone, take a look to see if there are perforations on the sim. If there are, you can pop the nano sim out and use it in your new phone without having to swap.

[Marjo]

Hi @Anonymous, just wanted to check if you had any luck with the SIM and number? Please let us know how you're getting on.