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Keeping phone number on new sim probs

Busybee-18
Level 1: Joiner
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Getting really annoyed ordered a new sim wanted to keep old number after it arrived contacted 02 how long before my new sim will start to work please 

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MI5
Level 94: Supreme
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@Busybee-18 

You can do a sim swap yourself Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151970 Posts
  • 651 Topics
  • 28885 Solutions
Registered:

@Busybee-18 

You can do a sim swap yourself Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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