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Pay As You Go

Level 1: Joiner
Posts: 1
Registered: ‎29-04-2020

Keeping my number from my previous phone

Filled out this form for swapping my number over but i instantly regret it. I can't find away to cancel a pending form to change stop my number from being changed on my new device is there a way of manually cancelling it?

Posts: 81,360
Topics: 576
Solutions: 3,931
Registered: ‎04-01-2009

Re: Keeping my number from my previous phone

only b calling @Lustsadist 

You need to call O2 then choose any of the options, fraud etc
Everything is taking longer due to the lockdown. Call centres and social distancing means limited staff to handle all the queries. Patience needed I'm afraid.
Other numbers to try
0800 977 7337
0800 587 4005
0800 0901808