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Keeping line active while not in use

Ama79
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Hi, I’ve switched to PAYG as I’m out of the country for the next few months. How much do I have to top up and how often do I have to do it to keep my number from being disconnected before I get please!

thanks all!

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MI5
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@Ama79 

You need to make a call at least once every 6 months which means you'll need to top up too as you are on a bundle tariff.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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Ama79
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*get back

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MI5
Level 94: Supreme
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@Ama79 

You need to make a call at least once every 6 months which means you'll need to top up too as you are on a bundle tariff.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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Ama79
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Thanks for replying!

So there’s no minimum amount I need to add to my balance at all, I just need to have enough on the account to make one call on the line between now and February when I’m back in the U.K.?!

Have I got that right?

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MI5
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@Ama79 

Yes, that's correct.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Ama79
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Great! Thanks for your help!! 

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MI5
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You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 7 of 7
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