Solved: Keeping line active while not in use

Ama79 · ‎08-10-2021

Hi, I’ve switched to PAYG as I’m out of the country for the next few months. How much do I have to top up and how often do I have to do it to keep my number from being disconnected before I get please!

thanks all!

MI5 · ‎08-10-2021

@Ama79

You need to make a call at least once every 6 months which means you'll need to top up too as you are on a bundle tariff.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Ama79 · ‎08-10-2021

*get back

MI5 · ‎08-10-2021

@Ama79

You need to make a call at least once every 6 months which means you'll need to top up too as you are on a bundle tariff.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Ama79 · ‎08-10-2021

Thanks for replying!

So there’s no minimum amount I need to add to my balance at all, I just need to have enough on the account to make one call on the line between now and February when I’m back in the U.K.?!

Have I got that right?

MI5 · ‎08-10-2021

@Ama79

Yes, that's correct.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Ama79 · ‎09-10-2021

Great! Thanks for your help!!

MI5 · ‎09-10-2021

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Keeping line active while not in use

Data Usage

5G on pay as you go

Sim post ordered

Money back

2g 3g switch off