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Keeping line active while not in use

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Ama79
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on ‎08-10-2021 13:52

on ‎08-10-2021 13:52

Hi, I’ve switched to PAYG as I’m out of the country for the next few months. How much do I have to top up and how often do I have to do it to keep my number from being disconnected before I get please!

thanks all!

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MI5
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on ‎08-10-2021 14:14

on ‎08-10-2021 14:14

@Ama79 

You need to make a call at least once every 6 months which means you'll need to top up too as you are on a bundle tariff.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Ama79
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on ‎08-10-2021 13:58

on ‎08-10-2021 13:58

*get back

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MI5
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on ‎08-10-2021 14:14

on ‎08-10-2021 14:14

@Ama79 

You need to make a call at least once every 6 months which means you'll need to top up too as you are on a bundle tariff.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Ama79
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on ‎08-10-2021 20:03

on ‎08-10-2021 20:03

Thanks for replying!

So there’s no minimum amount I need to add to my balance at all, I just need to have enough on the account to make one call on the line between now and February when I’m back in the U.K.?!

Have I got that right?

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MI5
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on ‎08-10-2021 22:51

on ‎08-10-2021 22:51

@Ama79 

Yes, that's correct.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Ama79
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on ‎09-10-2021 19:05

on ‎09-10-2021 19:05

Great! Thanks for your help!! 

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MI5
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on ‎09-10-2021 20:50

on ‎09-10-2021 20:50

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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