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Tia1
Level 1: Joiner
  • 2 Posts
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I haven’t been able to access the internet since Monday
Message 1 of 7
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Bambino
Level 84: Resplendent
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@Tia1 Check to see if there are any mast issues in your area: https://status.o2.co.uk/

If so, you can report any issues on the My Network app: https://www.o2.co.uk/apps/my-network

I DO NOT WORK FOR O2



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Message 2 of 7
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MI5
Level 94: Supreme
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@Tia1 

Check if you have any data left this month in your MyO2 http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 7
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Tia1
Level 1: Joiner
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I have but unfortunately just cannot use it
Message 4 of 7
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MI5
Level 94: Supreme
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@O2Kyle @Korey01 

Can you help @Tia1 please?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 7
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Korey01
Level 2: Apprentice
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Thanks @MI5 for the chance to resolve this. @Tia1 I will PM you so we can go through some more information
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Message 6 of 7
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Korey01
Level 2: Apprentice
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Registered:

Advised on turning on mobile data settings, 

and Network reset performed

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Message 7 of 7
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