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Internet tarriff not working

Aaruga
Level 1: Joiner
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on ‎15-09-2023 22:28

on ‎15-09-2023 22:28

Hi, 

Today I changed my tarriff and topped up for it. But it still stays 0GB remaining. Could you please help m? 

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MI5
Level 94: Supreme
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‎15-09-2023 22:29 - edited ‎15-09-2023 22:30

‎15-09-2023 22:29 - edited ‎15-09-2023 22:30

@Aaruga 

It won't change until your anniversary date. 

To bring it forward you need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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