Solved: International call

M337 · ‎29-09-2020

I used to call UAE by 17p/min, now when I change my number to PAYG, it’s charged me £1/min, There is bolt in to reduce the rate as before ?!

MI5 · ‎29-09-2020

@M337

Yes you pay the £10 then get these rates:

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎29-09-2020

@M337

Yes, see here https://www.o2.co.uk/shop/sim-cards/international-big-bundles

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

M337 · ‎29-09-2020

Thank you for your response, but I need to call UAE, which is not included in the list of countries for big bundle!

is that mean I still have to pay 10£ for add one of this bundles, then I will get discount rate for the country not included in the list?!

I remembered for the contract I have to pay £3 monthly to get discount rate, is this not possible in PAYG!

MI5 · ‎29-09-2020

@M337

Yes you pay the £10 then get these rates:

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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