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Initial top up on Big Bundle sim

OliB
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Hi, I have just got a Big Bundle sim, have tried to top up online and through the phone but it’s not working. Has anyone else had this problem or know what to do?

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MI5
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Hi @OliB

Your first topup needs to be done with a voucher from your local newsagent or supermarket etc.

See guide here for topping up too.

https://community.o2.co.uk/t5/How-to-Guides/How-can-I-pay-my-bill-or-Ways-to-pay-guidelines/ba-p/101...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
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Registered:

Hi @OliB

Your first topup needs to be done with a voucher from your local newsagent or supermarket etc.

See guide here for topping up too.

https://community.o2.co.uk/t5/How-to-Guides/How-can-I-pay-my-bill-or-Ways-to-pay-guidelines/ba-p/101...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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OliB
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Oh! Thank you, much appreciated 🙂

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MI5
Level 94: Supreme
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No worries mate wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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